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Executive Interviews
Why You Should Love Skype
12/02/2010
VoSKY global VP David Tang gives VoIPinBusiness 5 reasons why businesses should be embracing SkypeView Now
Five top tips for effective investment in communications technology
23/04/2009
With IT managers faced with the task of managing budgets so as to maximise financial returns, Aastra's tips show how organisations can make savings from strategic communications investment
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Unified Communications: Luxury or recession-buster?
28/02/2009
VoIPinBusiness asks IBM’s Brendan Buckingham View Now
SIP sparks renewed interest in IVR
27/02/2009
There’s a revolution going on in the world of IVR and hosted solutions are driving many of those changes claims Voxeo’s John Amein View Now
Can Unified Communications help companies beat the recession?
06/02/2009
Mark Deakin of Microsoft UK certainly thinks so. Read his interview with VoIPinBusiness
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SS7 - Back from the grave
18/01/2009
SS7 still underpins the delivery of many so-called ‘next generation’ fixed and mobile services claims Robin Kent, director of operations at Adax Europe
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Using Optical Transport to differentiate in the Service Provider market
15/01/2009
Rob Adams, Vice President, Global Marketing, Ekinops explains why selecting the right optical transport platform is essential to getting ahead in the ultra competitive service provider market View Now
SIP trunking for VoIP - why it's growing fast
05/12/2008
Justin Hamilton-Martin, Managing Director, 8el tells VoIPinBusiness why SIP trunking is set to be one of the big growth stories for 2009
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Femtocells - 5 steps to success
02/12/2008
By providing dedicated network access, Femtocell indoor access points could dramatically improve mobile service quality, enabling the increased uptake of mobile services (including mobile VoIP). However, a number of significant issues have to be addressed before success is achieved claims RadioFrame Networks' EMEA Business Development Director, John Cullen
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Can nextgen technology take Video Communications to the next level of corporate acceptance?
17/10/2008
With LifeSize launching what it claims to be the world’s first commercially-available high definition video comms and telepresence product offering 720p at 60 frames per second, VoIPinBusiness asks the company’s CEO whether video comms is now set to hit the mass market
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Mobility is key to Unified Comms success says Siemens
16/10/2008
Siemens Enterprise Communications claims to be the first unified communications vendor to deliver a full end-to-end solution incorporating enterprise telephony, video, wireless and fixed-mobile convergence
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Unified Communications suppliers must adapt to meet future challenges
23/09/2008
Companies are increasingly demanding an integrated approach to UC from their suppliers that combines network, convergence, security and desktop disciplines claims Dimension Data’s Peter Ellis View Now
How effectively are you managing your telecoms costs?
11/09/2008
If you’re a high spend telecoms user, an investment in telecoms expense management consultancy can pay for itself many times over claims Ken Nathan, Sales Director of IntelligentComms View Now
Making Sense of Fixed-Mobile Convergence
06/06/2008
Pierre-Alexandre Fuhrmann, VP Products & Solutions for Aastra, explains how businesses can get to grips with this emerging technology
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UK companies are demanding second generation hosted solutions says CTI Group
29/05/2008
With hosted IP telephony services maturing all the time, end users are looking to extend the range of applications they deploy says CTI Group’s Trevor Davis
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Consultants hold key to major Unified Comms projects
06/05/2008
With enterprises still confused about unified comms (UC) and no single IT manufacturer yet able to supply a complete end-to-end UC solution, specialist IT consultants are increasingly being called upon to deliver important UC projects says PTS Consulting’s Steve Jarvis
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Collaboration will drive unified comms says IBM
28/04/2008
With a comprehensive unified communications (UC) strategy, tens of millions of IBM Lotus Sametime users worldwide, and key technology partnerships, IBM is making its mark in UC. VoIPdecisions speaks to Darren Adams of IBM Lotus Software Group
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5 tips for improved VoIP security
16/04/2008
8el's Justin Hamilton-Martin gives advice on more efficient VoIP security
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Microsoft builds its unified comms vision
25/03/2008
No single technology vendor can do everything when it comes to enterprise-wide Unified Communications. That's why Microsoft, the world's software leader, has formed partnerships with leading enterprise voice vendors. Now it’s chasing the contact centre space. Dave Hall investigates View Now
Transition to Pure IP faster then expected
12/12/2007
With organisations currently heavily reliant on legacy TDM investments, experts have predicted a slow transition to IP infrastructure. Empirical evidence, however, suggests otherwise says Aculab’s Chris Gravett
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Negotiating the complexities of voice
16/11/2007
Psytechnics' Anthony Finbow discusses the mystery of delivering outstanding call quality across today’s business VoIP systems
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Larger companies are driving IP Centrex growth
08/11/2007
Inclarity’s average customer size has grown from 20-25 people to 75-80 over the last two years says Operations Director Dave Millett
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SMEs embracing IP Centrex
12/10/2007
Maturing technology has been key to IP centrex market growth - and a 100% growth in annual sales at Voicenet Solutions - claims Gary Pryor
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2006 European business telephony market up in volume, down in value
21/05/2007
Although the number of premise-based business telephony lines shipped in Europe grew 6.2 percent in 2006, annual market revenues declined by 0.2 percent (approximately € 2.4 million) says Frost & Sullivan's Shomik Banerjee
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Many switch vendors still paying lip service to VoIP standards says Aspect
03/05/2007
Telephony switch vendors must increasingly embrace SIP and move away from proprietary protocols if end users are to realise the full benefits of IP convergence says Mike Sheridan, Senior Vice President of Strategy and Marketing at Aspect Software View Now
IP Centrex growing but more market education needed says Node4
23/04/2007
It’s been a startling first 12 months for hostTALK, the award-winning Cisco-based IP Centrex service from Node4, but business confusion is holding back market growth claims Managing Director Andrew Gilbert
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Will communications-enabling applications be the real IP telephony pay-off?
19/03/2007
While some vendors talk about pulling business communications intelligence into the network, Avaya aims to create an environment closely aligned to business applications. ‘Communications-enabled Business Processes’ are the way forward claims Avaya UK’s Gordon Loader View Now
Local authorities looking to create intelligent buildings
08/03/2007
Forward-looking UK local authorities are now looking beyond voice, video and data to use their IP infrastructure for perimeter security, building management, building control, door access control, and smart card applications claims Cisco
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UK leads Europe in uptake of IP infrastructure
02/03/2007
While the UK lags behind much of Europe in the uptake of consumer VoIP services, we are the leading nation when it comes to new business IP desktop connections claims Alcatel-Lucent’s Cliff Warder View Now
Enterprises must focus more on comms applications, less on complex phones
17/01/2007
The increased use of Blackberrys, desktop VoIP software, phone/PDA combinations and other complex handsets is hampering many IT managers as they move towards integrated and seamless communications claims Mitel Market Specialist Kelly Macmillan.
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ITSPA voices concerns as OFCOM considers its VoIP judgement
01/11/2006
Following a period of industry consultation, OFCOM will shortly be making its second statement on the future of SME VoIP services. VoIPdecisions asked OFCOM Director Andrew Heaney for some pointers to the report’s contents
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Shoretel adapts reseller model for UK market
01/11/2006
Eighteen months into its UK operations and Shoretel is switching from a single tier reseller model to a value-added distributor model. VoIPdecisions speaks to Shoretel’s Ken Bailey about the company’s UK VoIP experiences
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2007 will be year for IP Centrex claims Hipcom
01/11/2006
In the last six months, corporate interest in IP Centrex has rocketed according to IP Centrex specialist Hipcom. However, the company believes that considerably more market education and cultural change within organisations is needed before Managed Services come to dominate the telephony market
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VoIP will make businesses more agile claims BT
01/08/2006
According to Phil Mottram, a VP within BT’s IP networking division, the ability of VoIP to deliver improved productivity and business agility is now seen as every bit as important as its ability to deliver a rapid Return on Investment (ROI)
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Major system integrator moves into IP Centrex
01/07/2006
VoIP has changed the telephone service provision landscape and telcos are no longer the only players in town. Following the lead of several ISPs, cable operators and VoIP specialists, system integrator Fujitsu Services has just announced a new IP Centrex offering. Stuart Ebdon, Fujitsu’s Head of Vendor Strategies gives us details
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VoIP reaches new audiences
01/07/2006
Mid-sized contact centres, local authorities and internal communications departments are amongst the latest end user groups to switch to VoIP according to industry giant Alcatel. VoIPdecisions speaks to Nigel Jones, Alcatel’s Marketing & Business Development Manager for VoIP Applications
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COLT builds on its VoIP successes
01/05/2006
COLT has invested millions of pounds in creating one of the most advanced fibre IP networks in Western Europe and delivers one of the industry’s broadest ranges of IP data, voice and managed services. John Baldwin, COLT’s recently appointed Head of Managed IP and VoIP Services, explains to VoIPdecisions that there’s much more to come
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Open source telephony confirms its potential
01/05/2006
Two years ago, open source telephony was a vision. Today, it is a reality for thousands of organisations worldwide. Digium’s Jim Webster details the meteoric rise of the Asterisk platform and explains why today organisations would be remiss not to consider an open source option
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Sense of perspective called for on VoIP security
01/05/2006
It seems everyone is having a pop at VoIP users and suppliers these days - with some recent articles casting doubt on whether VoIP is inherently safe. Isn’t it about time the industry fought back to end the speculation and uncertainty?
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''Single number'' or ''single handset'' - what''s the ultimate goal of fixed/mobile convergence?
01/03/2006
The convergence of WiFi and VoIP is capturing the media headlines but is the universal handset alone going to deliver the benefits businesses really crave from fixed/mobile convergence? VoIPdecisions asked Avaya UK's Roger Jones
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Delivering 'fibre-quality' broadband over existing copper
01/03/2006
Many organisations think that because they have IP LANs and WANs they can put voice traffic onto those networks and get toll quality voice. That’s not necessarily true. VoIPdecisions asks John Larkin of Microtel how organisations can look to overcome the latency and jitter problems that VoIP users experience when running VoIP on traditional copper networks. Read our interview
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Buy or rent - it's your choice
01/01/2006
UK contact centres now have the choice between renting advanced technology services from a service provider and having them delivered across an Internet connection - or investing in their own in-house hardware and software systems - following the launch of a new hosted version of Aspect EnsemblePro from Aspect Software
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MCI extends its Advantage
01/01/2006
MCI has enhanced its Advantage portfolio of VoIP products and services with the launch of an IP Centrex service for business customers. Roberta Mackintosh of MCI Europe tells VoIPdecisions about the company’s plans - and why it expects the number of MPLS customers looking for managed services to grow even higher
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Plantronics delivers wireless freedom for business VoIP users
01/01/2006
The VoIP add-ons market is in full swing and headset manufacturers are in a prime position to capitalise – with Skype recently certifying the Motorola H500 Bluetooth headset and Plantronics launching the CS60-USB. VOIPdecisions speaks to Plantronics’ Dave Marshall and asks what difference a quality headset really makes. Read our interview
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The one stop service provider for SMEs
01/01/2006
Timico is a new kind of service provider - a one stop shop for converged IT and telecom services providing up to five core internet and communications services to its customers, with dedicated account management, and a unified bill. Read our interview with Managing Director Mike Webb
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SIP: the Flavour of Open Communications
01/07/2005
A move to IP Telephony will only bring true open system connectivity if it also involves moving to open standards such as SIP argues Lesley Hanson of Teleware
View Now
Latest Additions To This Site
Garlands Group launches Hosted Technology Services Division - 18/02/2010
Why You Should Love Skype - 12/02/2010
Honda UK adopts Managed Homeworker and PWAN solution - 12/02/2010
Daily VoIP News
A Brief History of Telephony - 12/02/2010 ( VoIP News )
No Pain, All Gain: Migrate to IP Telephony on Your Terms and Save Money - 07/12/2009 ( VoIP News )
View All Daily VoIP News
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