Aspect Unified IP recognised among top UK VoIP convergence products for 2008

Aspect Software named as finalist in VoIP/Convergence Product of the Year category of the 2008 Techworld Awards

Each award finalist is selected based on product specifications, pricing, customer testimonials, and the technology capabilities, including technical performance and innovative features that differentiate the product from the competition.

Aspect Unified IP is a session initiation protocol (SIP)-based voice over IP (VoIP) unified contact centre solution that provides automatic call distribution (ACD), predictive dialling, voice portal capabilities, Internet contact, workflow management, multichannel recording and quality management to help organisations achieve their customer service, collections and sales and telemarketing business process goals.

The 2008 Techworld Awards cover 24 separate categories from Security Software Product of the Year to Mobile Application Product of the Year and IT Department of the Year. They are backed by the resources of IDG Communications, the largest IT publishing company.